How To Create Dial Up Connection In Windows 8

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HP PCs - Resolving Dial-upwardly Connexion Problems (Windows 8)

This document applies to HP computers with Microsoft Windows 8.

This document contains solutions for most common problems encountered with dial-upwards modems. Connection problems might effect from poor audio quality over the phone line, bad cable connections (bent cables or pins), high telephone call volumes at the Cyberspace Service Provider, or modem drivers and software that are incorrectly configured. This certificate tin help resolve well-nigh of these types of problems. Read and answer to each stride until a resolution to your problem is establish.

note:

Dial-upward modems are not installed on all computers. If a dial-upwardly modem is non installed on your computer, you can connect a modem using a USB cable or you can install a modem card.

Due to the nature of troubleshooting modem connections, it is a skilful idea to read this entire certificate get-go before attempting to troubleshoot the modem connection. It might also be a proficient idea to print this document for reference while troubleshooting.

notation:

If you are not using the latest version of Windows 8, some graphics and information in this certificate may vary. You can get the latest version from the Microsoft Store.

Before troubleshooting dial-up connection issues in Windows 8

Cheque the following items before troubleshooting dial-up connectedness bug:

• To prepare Windows for troubleshooting and to resolve almost problems related to Net browsing, reset Internet settings as follows:

  1. Close any open Cyberspace Explorer windows.

  2. From the Outset screen, type control panel to open the Search amuse, and then select Control Panel from the search results.

     Figure : Control Console

     

  3. Click Network and Cyberspace, so click Internet Options.

     Effigy : Net Options

     

     An Internet Properties window opens.

  4. Click the Avant-garde tab, and then click the Reset button.

     Figure : Reset button on the Advanced tab of Internet Properties

     

     A Reset Internet Explorer Settings window opens.

  5. Read the information on the screen, and and so click Reset.

     Figure : Reset Internet Explorer Settings

     

  6. After Windows resets the Internet Explorer setting, click Shut.

• Brand sure that the telephone cord is connected to the RJ11 port of the modem and not the RJ45 port of the network carte du jour. Try connecting again if the telephone cord was in the wrong connector.

  Figure : RJ11 modem connector

  

• Brand sure that an account is setup with an Cyberspace Service Provider (Internet service provider). The ISP should have provided critical information needed to setup your account: at least ane phone number for access, a countersign (if required), special software to setup the account (if used), and special setup information (pop3 email and newsgroup information, encryption or pinch settings, and many other settings). The Internet access provider can answer these types of setup questions and aid you make the necessary adjustments in Windows if you have not already done so.

• Find an RJ11 telephone cord that is 6 feet long (one.83m) or less. If possible, find a different cord than the cord that is already connected to the modem.

• Make certain you lot accept access to an analog telephone line (an RJ11 wall or floor outlet).

• Detect a working analog telephone.

Stride 1: Verifying the phone line connection and sound quality are good

Poor telephone line quality might exist the source of non being able to connect, intermittent disconnects, and deadening modem transfer rates. Bank check to encounter if the phone line or connection is causing the problem.

Checking the phone cord, analog connections, punch tone, and voice clarity

notation:

If you are trying to connect a dial-up modem to a cell phone, a digital line, or VOIP device, this document will not aid you lot as special hardware is commonly needed to emulate an analog telephone line. Some jail cell phones can be continued to the reckoner via a USB cable and announced in Windows as WinModems. When experiencing connection or setup problems with any of these connection types, refer to the prison cell phone or device manufacturer for support. The manufacturer might suggest setting the punch up modem to ignore punch-tone or setting a time-delay before dial. The manufacturer of the cell telephone or device should be able to provide the information that their device requires.

1. Unplug the telephone line from the modem and connect it to a normal analog telephone (not digital). For testing purposes, the telephone cord should connect directly from the phone connector in the building (wall or floor) to the telephone.

   Effigy : Straight connection of a phone to the phone line

   

   note:

   How tin you tell if your phone organisation is analog or digital? Look at the back of the phone connected to it. If the phone has an RJ11 (but 2 or four contacts), a connection and a Ring Equivalence Number (REN) is listed on a label underneath the phone, the phone and the line are probably analog. If you demand to punch a number (commonly "9") for an outside line and/or the phone uses a tone for a band, the phone is probably digital. This article does not address digital phone systems as they are non designed to work with dial-up modems.

2. For testing purposes, brand sure all of the following atmospheric condition are truthful to remove as much line interference as possible:

   • Splitters are removed and the cord plugs directly into the wall outlet.

   • The phone string is not wrapped around any other wires or the cord is not wound into a loop.

   • The telephone cord must not be near home stereo speakers and any speakers that are near must not be used while testing.

   • All other phone devices on the same line (the same phone number) are disconnected. This includes credit card machines, fax machines, DSL modems that use the aforementioned phone number as your dial-upwards number, cordless phones (these should be turned off as well). Devices that are connected on the aforementioned line can weaken the REN signal.

3. Lift the receiver on the phone and listen.

4. What is heard? Depending on what tin can exist heard, use the following information to help you lot troubleshoot the problem:

   • If you hear a dial tone, check the telephone line for quality problems. Punch a friend on the same phone and heed for static, popping noises, or other voices on the line:

     • If you think in that location is a problem with the sound quality on the telephone line, call the phone visitor to address the problem. Once the line quality problems are fixed, connect the modem to the wall connector, and try connecting to the Net again.

   • If a dial-tone cannot be heard, the phone connector at the wall (or floor) might be bad or the phone service might exist out. Check the phone and the phone cord to make sure that they work. Connect the telephone and cord to a wall connection in some other room (using the aforementioned telephone number), and mind once more for dial tone:

     • If y'all cannot hear dial tone from some other room, contact your telephone visitor to re-enable phone service for that line. In one case punch tone is available, connect the modem to the wall connector, and endeavor connecting to the Net once again.

     • If a dial tone is heard in another room, repair the wall connector that the modem was using. Once the wall connector is repaired and you can hear a dial tone on the aforementioned line, connect the modem to the wall connector, and try connecting to the Internet once again.

Step 2: Dialing and listening to the access number

Using a phone, call the access number used to connect to the Internet and listen to the handset.

Calling the access number and troubleshooting co-ordinate to what you hear

What is heard? Depending on what tin be heard, use the following information to assistance troubleshoot the problem:

• If a person picks upwards the line, you are using a wrong number or the access number has changed. Notice the correct dial-upwardly Internet admission number and effort again.

• If the access number continues ringing and never picks up the line, admission might be downwardly. Try using another access number if bachelor or phone call the back up number of your Internet service provider to discover out if they are experiencing service problems. Endeavour again.

• If a decorated signal is heard, all lines for that number are busy. Try a unlike access number or continue dialing until the access number picks upwardly the line.

• If you hear static or popping noises only when dialing this number, the line quality for this admission number is bad. Use another access number.

• If the access number picks upwardly the line and you hear high-pitched squealing tones, the modem should be able to connect to the Net. End the call and reconnect the modem to the wall connector using the phone cord and try connecting again. If the connection still fails, continue to the side by side step.

Step iii: Verifying dialing options

Do y'all need to dial a 9 earlier placing a call? Are you using call waiting on the same line? Exercise you lot unremarkably utilise a calling carte du jour to dial out? If the modem cannot dial a connection to the ISP, or the Internet connectedness is suddenly lost because another call is coming in on the same line, utilize the following steps to adjust the dialing rules for the modem. If the modem has successfully connected to the Isp in the past from the same phone number, skip this step.

Checking and editing the dialing option settings from the Phone and Modem window

1. From the Showtime screen, type phone and modem to open the Search charm, and then select Phone and Modem from the search results.

   Effigy : Search results for Phone and Modem

   

   If you lot are prompted for an Administrator password or confirmation, type the password or provide confirmation.

   Provide land and expanse code information if asked.

2. Select the location and click the Edit button on the Phone and Modem window.

   Figure : Telephone and Modem window

   

3. Modify the dialing rules.

   Figure : Edit Location window

   

4. • Select the country/region.

   • Enter the area code or city code.

   • If y'all take to dial an extra number when calling a number outside of the building, enter the number in the "If you need to dial a number to access an outside line..." field.

   • If necessary, enter a carrier lawmaking.

   • To disable call waiting when connecting to the Net, select To Disable Call Waiting, Dial: and select *70, 1170, or 70# from the driblet-downwardly box or type in the number sequence that your phone service requires for disabling call waiting.

   • Select Tone dialing or Pulse dialing, depending on the phone system.

   • If the telephone number requires the apply of a calling card number to dial out, click the Calling Bill of fare tab and fill out the information.

5. Click OK and attempt connecting to the Internet again. If the modem yet cannot connect to the Internet, continue to the next stride to test the modem hardware.

Step 4: Contacting the Net Service Provider

If the estimator is however having issues connecting to the Internet and the modem hardware tests laissez passer, information technology is possible that the internet connection software that was provided by the Internet access provider is not configured correctly or the settings for the modem are non ready to connect to the Internet service provider telephone system. Consult the ISP for assist with configuring the settings in Windows and the Isp software.

Source: https://support.hp.com/sk-en/document/c03610917

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